Virgin Games has been around since 2004 and in 2013 they joined forces with Gamesys for a new and improved experience. The operator is licensed in the UK and Gibraltar and has been awarded the GamCare Certification for Remote Gambling.

Welcome Bonus

There are two different welcome bonus options when you sign up at Virgin Games - you can opt in to receive either 30 free spins on the Double Bubble slot, or 50 free bingo tickets if you prefer.

All you’ll need to do is deposit at least £10 and wager at least £10 in any game and your chosen offer will be credited automatically. You’ll have 30 days to use your spins or bingo tickets and you can withdraw winnings from either of these at any time.

Registration

Creating your account is a simple process, whereby you’ll need to supply you email address, some personal details like your name and date of birth, choose your username / chat name and secure password plus select a security question. Make sure you take note of your answer, in case you forget your password! Now there’s nothing standing between you and your first deposit.

Payments and Banking

You can choose to play in Pounds or Euro at Virgin Games. You can deposit or withdraw using a variety of different methods, but keep in mind that Virgin Games operates a “closed loop” system, so you’ll need to withdraw using the same method you used for your last deposit.

These methods include Visa or Mastercard debit cards and paysafecard. Some methods may take longer to reflect in your account, for example bank account withdrawals take up to 5 days to reflect. If you use paysafecard you can expect to see your funds within 24 hours.

Desktop / Mobile Experience

The Virgin Games site is colourful, modern and laid out in an easy-to-use manner. The site is broken down into slots, jackpots, casino, live casino, bingo and poker, so you can easily navigate between these sections with just a few clicks.

You can use the drop down menu on the left hand side of the screen to find out more about promotions or get help and support. Make a deposit, requesting a withdrawal or updating your account settings is just as easy and is done with a few clicks.

In the slots section, you can view all of your options on one page, with some of the more popular slots featuring at the top of the page. With bold and engaging graphics to draw you in, it’s easy to select your favourite. The casino section is broken down into top categories like blackjack and roulette, so it’s simple to find your way to the one you’d love to play.

There’s a really handy “how to play” feature linked with each game, telling you about the different features of the game and how to customise it with various settings. Here you can also find out about the paylines, coin size, top payouts and RTP.

If you prefer to play on the go, you can do this via accessing the site directly on your mobile browser, or by downloading the app for iOS or Android. The app provides a seamless experience, with smooth navigation, optimised games and an integrated feel.

Game Variety at Virgin Games

Virgin Games is home to over 200 slot games, plus dozens of casino-style card games. Working with top providers like NetEnt and IGT, the game quality is excellent.

If you love the tried and tested fan favourites like Starburst and Rainbow Riches, or the more unique games like Paper Wins and Valley of the Kings, there’s something here to suit all tastes. As you browse and play these exciting games, you’ll discover lots of fun features like bonus rounds, expanding wilds, mystery symbols and scatter symbols.

If you’re more of a card game aficionado, head over to the casino section where you can enjoy roulette, blackjack, poker, baccarat and keno. There are lots of different variations of these casino classics, so take your time to explore high-stakes versions, multi-hand versions and single deck versions.

Virgin Games is also home to some huge progressive jackpots. You can win these through entering the bonus rounds in the slots and some of these potential winnings can reach up to five figures. Try out Tiki Temple, Wonderland or the Double Bubble jackpot.

Betting Limits

You’ll find that the betting limits vary depending on which game you choose to play, but of the games allow you to customise your stake to suit your preferences. Most slots start at 10p or 25p, going up to as much as £100 or £250. You can also enjoy live dealer games and card games from £10 all the way up into the thousands of Pounds, if you’re a real high-roller.

Return To Player Percentages

The RTP is the percentage of all money staked on a game that will pay out as winnings over a period of time. It’s easy to find the RTP for all the slots at Virgin Games within the How To Play section associated with each game. RTP for the slot games is around 95% while card games are much higher at up 99.64%.

VIP Program

Virgin Games currently does not have a VIP program.

Customer Support

Virgin Games offers a comprehensive support centre. Here you’ll find dozens of entries, providing more information on payments, promotions, your account, technical queries and more. It’s more than likely that you’ll find the answer to your query here, however if you require more specific help, you can get in touch with the team at any time of the day or night via live chat on both desktop and mobile, telephone, or by completing the query form on the site.

Responsible Gaming Features

Virgin Games takes responsible gaming very seriously and believes that players will have an even more enjoyable experience they play responsibly. You can set deposit limits, session time limits or set a cooling off period; take a self-assessment questionnaire and find links to help with additional support if you need it.

Virgin Games also offers the option to view your account history at any time, to help keep track of your spending. To find out more about the responsible gaming policy you can easily reach this via multiple locations on the site, or alternatively speak with a member of the customer service team.

Our Verdict

Virgin Games is an outstanding experience for all players. It’s perfect for exploring games you’ve never tried before or simply enjoy your favourite game in a new setting. Look out for the enticing promotions and bonuses, too!